Sportifiers policies
Returns & Refunds
Something not right with your order? We will make it right, at no cost to you.
Last updated October 9, 2026
Every Sportifiers item is printed on demand, just for you, after you place your order. Because each piece is made to order, we can't take back items for a change of mind or a wrong size choice. But if anything arrives damaged, misprinted, defective or wrong, we'll make it right at no cost to you.
Damaged, misprinted or wrong items
If your order arrives with a problem, contact us within 30 days of delivery and we'll send a free replacement or give you a full refund, whichever you prefer. This covers:
- Items damaged in transit
- Misprints, such as a faded, smudged, crooked or incorrect design
- Manufacturing defects, such as holes, loose seams or a broken mug
- The wrong item, size or color compared with what you ordered
To start a claim, email contact@sportifiers.com or message us on WhatsApp at +1 (641) 356-4590 with your order number and a clear photo of the problem. You don't need to send the item back.
Lost or undelivered packages
If your tracking hasn't updated for 10 business days, or it shows delivered but you can't find your package, let us know within 30 days of the expected delivery date. We'll work with the carrier and, if the package can't be found, send a free replacement. If a package is returned to us because the shipping address was entered incorrectly, we can reship it once you pay the shipping cost again.
Change of mind and sizing
Because items are made just for you, we don't accept returns or exchanges for a change of mind or an incorrect size choice. Please check the size chart on each product page before ordering. If you're unsure, message us and we'll help you choose.
Cancellations and order changes
You can cancel or change your order for a full refund within 12 hours of placing it. Contact us as soon as possible. After that, your item may already be in production and can no longer be changed or cancelled.
How refunds are paid
Approved refunds go back to your original payment method. You'll get an email when the refund is issued. Depending on your bank or card provider, it can take 5 to 10 business days to show on your statement.
Your legal rights
This policy doesn't affect any rights you have under the consumer laws of your country. Where local law gives you additional rights, those rights apply.
Contact us
Questions about a return or refund? Email contact@sportifiers.com or message us on WhatsApp at +1 (641) 356-4590. A real person will reply, usually within 24 hours.